At AILidex Cloud Solutions, we strive to provide high-quality services and products to our customers. If you are not satisfied with your purchase, we offer a refund policy to ensure your satisfaction.

Cloud Hosting Services:

For our cloud hosting services, we offer a monthly refund policy. If you are not completely satisfied with our hosting services within this period, you may request a refund. Refunds will be issued for the remaining unused portion of your subscription, calculated from the date of your refund request.

Health Software, ERP Software, and Crypto Trading Bot:

Due to the nature of our Health Software, ERP Software, and Crypto Trading Bot, which involve software licenses and access to proprietary systems, we do not offer refunds for these products once the license key has been issued or access has been granted. However, we are committed to resolving any issues or concerns you may have with our software. Please contact our support team at support@ailidex.com for assistance.

Refund Process:

To request a refund for eligible services, please contact our support team at support@ailidex.com within the specified refund period. Please include your order details and the reason for your refund request. Refunds will be processed within 10 business days of approval and will be issued to the original method of payment.

Exceptions:

– Refunds will not be provided for services that have been terminated due to violation of our Terms of Service or Acceptable Use Policy.
– Refunds will not be provided for domain registration fees, as these fees are non-refundable once a domain has been registered.

Policy Updates:

We reserve the right to update or modify this refund policy at any time. Any changes will be reflected on this page, and we encourage you to review this refund policy periodically for updates.

Contact Us:

If you have any questions or concerns about our refund policy, please contact us at support@ailidex.com.

Last updated: January 21, 2024